Quiet concierge desk in a dark, warm members lounge

Concierge Services

Whatever you need, arranged without you lifting a finger

Event tickets, full trip planning, client gifting, golf abroad, one message to your concierge, handled end to end.

A dedicated point of contact who knows your preferences and history, so you are never re-explaining yourself from scratch

Requests handled for business and personal use alike, a client's leaving gift and your own holiday get the same level of attention

No request too specific or too small to be worth asking, this is the benefit built for everything the other five do not cover

How it works

  1. 01

    Message your concierge, describe what you want: tickets, a trip, a gift, anything at all.

  2. 02

    They build your package, priced against your available points and confirmed with you before anything is booked.

  3. 03

    You redeem it, your points cover it, bespoke to exactly what has been arranged.

Concierge requests use your Club points allocation, built as a bespoke package for what is requested, unlike golf and dining benefits which sit outside points.

Every request is logged in-app for your records.

The logistics handled, so you do not have to.

Part of Echelon Club membership